Delivery
Information on delivery and payment changes
Starting from March 20, 2020, we have changed the delivery and payment terms.
Icegarden is developing, following the latest solutions and therefore wants to offer our customers more convenient and faster order processing and receipt.
Payment for orders in the online store
The Buyer pays for the goods in the online store to the Seller’s account number using Internet banking (Swedbank, SEB, Luminor, Сitadele) or by credit card (MasterCard, Visa, Maestro, Visa Electron).
Payment takes place in a secure payment environment – Omniva Maksekeskus AS.
The Seller does not have access to the Buyer’s bank details.
Delivery
The online store Icegarden.lv offers you an Omniva delivery solution. When choosing the delivery method, please read the delivery terms and price list.When placing and paying for the order, you will receive the product within the next 1-3 working days.
Orders received from Friday to Sunday at 18:00 will be shipped no later than Wednesday of the following week.
Orders received from Monday to Thursday will be shipped no later than Monday of the following week.
It is mandatory to provide your preferred Omniva parcel address.
- When placing and paying for the order, you will receive the product within the next 1-3 working days.
- Orders received from Friday to Sunday at 18:00 will be shipped no later than Wednesday of the following week.
- Orders received from Monday to Thursday will be shipped no later than Monday of the following week.
- It is mandatory to provide your preferred Omniva parcel address.
- As soon as the shipment is placed in the terminal, an SMS with a unique code will be sent to your mobile phone, which, when entered into the terminal system, will automatically open the locker door containing the shipment addressed to you. Omniva shipment terminals are available in 79 Latvian cities. The exact addresses of Omniva terminals can be found here: https://www.omniva.lv/privats/adreses
The maximum shipment storage time at the terminal is 7 days! *
*Please note that after the 7-day storage period, the shipment will be returned to the Icegarden warehouse and will be returned for delivery only after payment of an additional invoice for transport services in the amount of EUR 3.80.
P.S In case of courier services, the delivery time of the product is agreed with you before the delivery of the order.
Shipping prices:
Delivery fee to any Omniva parcel terminal is 3.00EUR.
Free delivery for parcel orders over 30.00 EUR!
Free delivery for courier orders over 50.00 EUR!
The cost of courier services is 8.00EUR.